COFFEE & CAPSULES

As coffee beans are a perishable product, Foghound does not accept returns of roasted coffee. Capsules can be returned for a full refund within 30 days if it is unused, unopened and returned in its original packaging.

COFFEE MACHINES

Faulty Espresto machines will be replaced with new units at no charge to the consumer.

CONSUMABLES & CLEANING PRODUCTS

Consumables & Cleaning Products can be returned for a full refund within 30 days if it is unused, unopened and returned in its original packaging.

SPARE PARTS

Spare Parts can be returned for a full refund within 30 days if it is unused and returned in its original packaging.

TERMS & CONDITIONS

Transport costs of products to be returned to FHICC premises for credit or exchange will be billed to the customer. All goods to be returned to FHICC, should be unused, unopened and with all accessories and in original packaging. *A full refund will only be processed after all goods have been returned, inspected and assessed.